Excellent customer service. Altho I had ordered just before the 'despatch deadline', it seemed to miss on the system. No matter, one phone call and it was quickly sorted plus 'guaranteed next day delivery' was offered at no extra charge. Thank you - much appreciated.
Never had a better luxury shopping experience. From the first call I made to the shop Ryan and the team took care of my every need whilst I purchased my Grand Seiko. They sent next day and included some beautiful touches as gifts inside the box. Couldn't have been happier.
I was extremely happy with the product and the service. Staff are very friendly and helpful.
Wanted to buy a watch advertised on their website. Checked out the reviews before purchasing as concerned on the feedback. Emailed and left a message on their voicemail and no one has got in contact nearly a week ago.The watch was expensive so why take the risk if there is no customer service before you've even paid...
Fraudulent company....They didn't send both my watch! Just one.They didn't care when I requested details. Took my cash and no watch.I agree with some of the customers on google view. Extremely rude and poor services.I see they influence their feedback on many website.Many customers said they don't receive their items I don't understand why they are still in business?
Francis & Gaye Ltd is a UK Jewelry Store based in Coventry, West Midlands. Francis & Gaye Ltd is located at 10 Smithford Way, Coventry CV1 1QX, UK.
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