Literally incredible, pam you were absolutely wonderful to work with from start to finish. Our wedding cake and cupcakes were absolutely stunning, almost all of the our guests were asking about them! id recommend you to anyone in a heartbeat.
We commissioned Pam to make our wedding cake in July this year and were absolutely thrilled with the results. Pam was friendly and easy to deal with whenever we contacted her and she helped us choose a cake design that suited our theme. We were also given the opportunity to do some 'cake tasting' in advance so that we could choose from the many wonderful flavours that Pam offers. Pam delivered our cake directly to the venue on our wedding day so that we didn't have to worry about setting it up etc. All our guests commented on the cake design and taste and we were so pleased with everything that I have already booked Pam to make another celebration cake for us next year.
I booked Pam to bake our cake for our wedding 2 years in advance. I received a impersonal Facebook message a few days ago stating she could no longer bake our cake due to unforeseen circumstances.I was very disappointed with this so called her to discuss but my call was not answered so I left a voice message. Later that day I received a text message stating she couldnt fulfil my order so send your bank details to refund my deposit. The text message also explained that the unforeseen circumstance was in-fact because she has booked her new holiday flights over our wedding booking! For a small business I find this shocking and no alternative supplier was recommended.The service and communication provided is awful and I would suggest that anybody considering Pam should think twice if they want any confidence in having their order fulfilled. I havent been able to physically speak with Pam because she wouldnt answer my call or phone back!Terrible service! Would never book again or recommend her services. If I could give 0 star I would do!To add insult to injury, Pam decided to lie about my review on Facebook and prevent me from replying to her comments. Disgusting!
Cake Design by Pamela is a UK Bakery based in Coventry, West Midlands. Cake Design by Pamela is located at 17 Denshaw Croft, Coventry CV2 2RB, UK.
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