Great estate agents, used them for a number of years now on several sales and never let me down
Alternative Estates have been first rate in the management, subsequent marketing and eventual sale of my property and in providing sage advice and guidance in purchasing new property also. Nick, Carla and Annette are always available to take a call or respond to a query and endeavour to keep you updated every step of the way. What sets the team apart is the apparent willingness to go that little bit further to provide you with what you require, even out of hours on occasion. I've worked with Alternative Estates for the last 10 years and I can't recommend them highly enough, a friendly, professional and capable team who in my opinion, provide a great service to their clients.
My experience was with them a little over month ago now, with my move this has been the first time I have been able to sit down and write a review about them. First of all when we arrived at the property we were a little early however the estate agent turned up and failed to introduce herself to us, just indicated to us to follow her. Once inside she just went straight into small talk about the Grenfall Tower incident, still without introduction to who she was. Once inside the property both my partner and I felt like the property wasn't as indicated as on the website and without the availability advertised. To make matters worse the agent failed to know anything about the property from energy suppliers to rent, she just kept saying call the office as she doesn't deal with rental properties. Which begs the question why was she showing us round and if this is the only agent available why didn't you prepare for the viewing?Turns out later in the day we were seeing other properties with this agent, expecting the same situation we arrived at the property once again early waiting for her. When she arrives we are lead to the building along with two other people, in my view having group viewings is not fair on prospective buyers as we aren't truly given time to look round the property. What made the situation worse was that we were not informed of it being a group viewing, especially as we had already spoken earlier in the day about this viewing. Due to seeing two properties back to back with her, we were rushed round the apartments and once again the agent did not know anything about either the properties once again. We did not go with this agency and I would not recommend them.
Would highly recommend Alternative Estates. Everyone I have had contact with over the last nine years have been very approachable but very professional at the same time. Mr N Green has been my main point of contact and has acted as a Letting Agent and most recently as the Estate Agent for my property. Any query I may have raised was answered and dealt with quickly and I was always kept informed. The advice and service I have received from this Company has been of the very highest standard.
Rented a house from them. They are very good at post rental service regarding any issues in the house. Cheaper than any agents in Coventry. Easy process within 5 days.
Alternative Estates is a UK Real Estate Agency based in Coventry, West Midlands. Alternative Estates is located at 7 New Union St, Coventry CV1 2HN, UK.
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